Last updated: 24 May 2025
Welcome to COOBEE. We are committed to crafting natural skincare, bath, and wellness products with care and transparency. However, please carefully review the following important legal information and limitations that govern your use of our website and products.
1. General Information and Purpose
All information provided on www.coobee.com.au, including but not limited to product descriptions, ingredient details, blogs, advice, and testimonials, is intended solely for general informational purposes. It does not constitute medical, health, legal, or professional advice and should not be relied upon as such.
You should always seek advice from a licensed healthcare provider or medical professional before using any skincare or wellness product, particularly if you have any underlying medical condition, allergy, or are pregnant or breastfeeding.
2. No Medical, Therapeutic, or Health Claims
COOBEE products are classified as cosmetic and wellness products under Australian law and are not intended to diagnose, treat, cure, or prevent any disease, illness, or medical condition.
They are not listed or approved by the Therapeutic Goods Administration (TGA). Any references to ingredient benefits or traditional uses are informational only and do not imply guaranteed therapeutic results.
3. Allergies, Sensitivities, and Precautions
Our products contain natural ingredients, including essential oils, nut oils, herbal extracts, and botanical components, which may cause allergic reactions, irritation, or sensitivity in certain individuals.
You acknowledge and agree to:
- Review the full ingredient list prior to purchase or use.
- Conduct a patch test on a small skin area 24-48 hours before regular use.
- Discontinue use immediately if any redness, itching, swelling, rash, discomfort, or other adverse reaction occurs.
- Seek immediate medical attention if you experience a severe allergic reaction.
COOBEE expressly excludes liability for any allergic reaction, skin irritation, or adverse effects caused by use or misuse of products.
4. For External Use Only; Safe Handling
All COOBEE products are intended strictly for external topical application only. Under no circumstances should they be ingested or applied to broken, damaged, or sensitive skin areas unless specified.
Avoid contact with eyes, mucous membranes, or other sensitive areas. Keep all products out of reach of children and pets to prevent accidental ingestion or misuse.
5. Handmade Nature and Natural Variability
Due to the artisanal, small-batch nature of production and use of natural ingredients, slight variations in product colour, scent, texture, and consistency may occur between batches.
Such variations are normal and do not compromise product safety or efficacy.
6. Limitation of Liability and Exclusion of Warranties
To the fullest extent permitted by applicable Australian law, including the Australian Consumer Law (ACL), COOBEE, its affiliates, employees, directors, and agents disclaim all warranties, express or implied, regarding the products and website content.
COOBEE will not be liable for any loss, damage, injury, or adverse outcome arising from:
- Use, misuse, or inability to use any product
- Reliance on website content, descriptions, or claims
- Allergic or adverse reactions
- Delays or failures in shipping, delivery, or product availability
- Any indirect, consequential, incidental, special, or punitive damages, including loss of profits, revenue, or goodwill
You agree to use our products at your own risk and acknowledge the limitations described herein.
7. Australian Consumer Law Compliance
Nothing in this disclaimer restricts or limits your statutory rights under the ACL.
You are entitled to remedies including replacement, refund, or compensation for major failures with products.
Please contact us promptly if you experience any product defects or issues.
8. Intellectual Property Rights
All website content, including text, images, graphics, logos, trademarks, and software, is owned or licensed by COOBEE. Any unauthorized use, reproduction, distribution, or modification is strictly prohibited and may lead to legal proceedings.
9. External Links and Third-Party Content
Our website may contain links to third-party websites or resources. COOBEE does not endorse or control these sites and is not responsible for their content, privacy practices, or terms.
10. Privacy and Data Security
We collect and handle your personal information in accordance with our Privacy Policy. While we take reasonable security measures, we cannot guarantee the absolute security of data transmitted via the internet.
11. Indemnity
You agree to indemnify, defend, and hold harmless COOBEE, its officers, employees, and agents against any claims, damages, losses, liabilities, costs, or expenses arising from your breach of this disclaimer or misuse of our products or services.
12. Governing Law and Jurisdiction
This disclaimer and any disputes relating to the website or products shall be governed by the laws of New South Wales, Australia. You consent to exclusive jurisdiction and venue in the courts located in New South Wales.
13. Changes to Disclaimer
We reserve the right to modify or update this disclaimer at any time without prior notice. Your continued use of the website and products constitutes acceptance of any changes.
14. Contact Information
If you have questions, concerns, or need further clarification, please contact us at:
📧 store.coobee@gmail.com
✨ Thank you for choosing natural, handcrafted care with COOBEE. Your trust and safety are our highest priorities. We’re here to help you make informed, mindful choices.